Was totally pissed off today... I was so angry until I feel like going out and punch the customer in the face. But I manage to control my temper and only shout at them.
Not entirely the customer fault, it is the environment and people around me that caused my bad temper.

The weather today is already super bad to begin with. It was freaking hot and I am perspiring like mad. I am already giving the facial expression "Don't Fuck around with me, I am alredy in a bad mood" But some idiots just don't get it. They pursposely want to mess around with me.

First case 3.45 p.m.
The new coffee machine arrived. My partner went for her break and I was left to work alone. There was not a very very long queue, but the food ordered requires time to prepare. Thus I do not have time to bother about the coffee machine. I just let the delivery man in to install it. Halfway through he knocked over the chocolate fudge, in the process, dirtying the fridge at the side and also the floor. No I am not angry with the man. people can be clumsy and people do make mistakes. Forgive and be forgiven. I just tell him you continue with your work I will clean up the mess after that meaning "when there is no customer or when my partner is back"

When my partner did come back, btw she took a rather long break than the normal standard one, she was quite fascinated with the new coffee machine but manage to pull herself back to work when she finaly realised that there is a long queue. But not long after that she finally see the chocolate mess on the floor, that is when all hell break loose. She make a big fuss out of a very small matter and she herself, a full time staff, become so panicky. She keep shouting who make the mess then keep scolding for around five minutes, practiclly doing nothing. After that she make herself so occupied with cleaning up, leaving me to handle the queue. Thats not all, while cleaning up she keep nagging and nagging until I want to give her a slap in her face. WTF la. A full time staff don't even know what is the appropriate thing to do. What can I say. Practically nothing.

Second case 4.30 p.m.
Btw she did not even clean up the mess properly. I was the one who did it. So can see from my face no smile at all, super black already. Then cam a bunch of loser who cannot read and in their dictionary there is no such word as queueing. That was when my volcano erupted and I keep shouting and shouting and give the customer the dulan face.

Third case 6.45 p.m.
My partner was supposed to go back at 6.30 p.m. but she stay back to help me because of the long queue. I do appreciate her help. but she become more of a nuisance than of help. The printer for the receipt broke down. She become so panicky again call supervisor la, trying to fix it la. And most importantly, she is standing at the counter but not serving the customer. So the queue just get longer and longer. I told her just key the orders, collect the money. When the printer is fixed, it will automatically print out all the receipt. But I think she don't trust me. Haiz what can I say. I cannot be bothered with her anymore, so I just start cleaning up the store and prepare for closing.

When the supervisor arrived he say the machine broke down then he will go get a new one and ask her to continue serving the customer. Then she begin all her nagging again... Say what today de Plu report and physical balance sure won't tally, sure very confusing one de la. Don't noe will shortage a not la. All sort of rubbish. But in the end also no problem.

Btw due to last time the shortage of $108, my reputation become very bad cause they believe that I was the one who caused it. Though not directly but they always hinted it.
Example:
Person A came to change money, I was the one changing it then she will tell my partner, person B, "Erm money must count properly later shortage again." Then give me the devilish stare.
Then if that day very busy and I am the one being the cashier most of the time, they will say, "Aiya today the stock sure won't balance one, don't noe will shortage a not"
WTF!!!!!!!!!!

flew into my heart at 10:25 PM